Step 1: Basic info

Property name

Property name is the basic characteristic that differentiates the property from others and will be displayed across all the Sales Channels the property is connected to. The maximum length of the Property name field in Rentals United is 150 characters, yet for the best performance Rentals United recommends providing a name of approximately 70 characters.

For Booking.com:

Property name is synchronized as the hotel name;
It has to contain at least one lower case letter;
Invalid characters such as emojis or symbols (e.g. ‘★’, ‘+’) are removed.

Property type

In the Property type field, it is possible to select the property’s category from the specified set.

Rentals United	Rentals United ID	Booking.com Hotel Category	Hotel Category ID	Booking.com Room Type	Room Type ID
All-Inclusive resort	2	apartment	3	apartment	1
All suite	1	apartment	3	apartment	1
Aparthotel	63	aparthotel	5000	apartment	1
Apartment	3	apartment	3	apartment	1
Bed and breakfast	4	bed and breakfast	4	apartment	1
Boat	64	boat	12	apartment	1
Bungalow	71	holiday home	5006	apartment	1
Cabin	70	holiday home	5006	apartment	1
Camping	66	camping	6	apartment	1
Castle	37	holiday home	5006	apartment	1
Chalet	7	chalet	7	holiday home	29
Condominium	8	apartment	3	apartment	1
Cottage	65	holiday home	5006	holiday home	29
Guest house	16	guest house	40	apartment	1
Hotel	20	hotel	20	apartment	1
House	67	holiday home	5006	holiday home	29
Lodge	22	lodge	22	holiday home	29
Loft	75	apartment	3	apartment	1
Mobile-home	25	camping	6	holiday home	29
Private room in apartment	68	apartment	3	apartment	1
Recreational vehicle	73	holiday home	5006	apartment	1
Resort	30	resort	30	apartment	1
Riad	72	riad	5001	apartment	1
Ryokan	74	ryokan	5002	apartment	1
Shared room	69	hostel	19	bed in dormitory	26
Townhouse	76	holiday home	5006	apartment	1
Tent	33	tented	33	tent	33
Vacation home	34	holiday home	5006	holiday home	29
Villa	35	villa	35	villa	31

Note: If the Property type you selected is not referenced in the above table, then it will be by default mapped to Apartment.

Note: For the following Booking.com property types:

apartment and aparthotel, it is required for the property to have a kitchen or a kitchenette
lodge, villa and holiday home, it is recommended for the property to have a kitchen or a kitchenette

Maximum number of guests

Maximum number of guests denotes the maximum capacity of the property. It is often compared against the number of beds available in the property and may limit the LOS pricing variants.

For Booking.com, Maximum number of guests value takes important part in creation of rates. Read more about rates in [%=Chapters.Categorization%].

Floor number (N/A)

In this integration, this is not synchronised with Sales Channel.

Total floor number

Total floor number indicates the total number of floors in the building where the property is located. The total number of floors is important to guests for practical reasons like room location, accessibility, safety, and access to amenities. It helps them make informed choices about their stay, based on their preferences and needs.

Property size

Property size denotes the size of the property, provided either in square meters (m2) or square feet (sqft).

Address

Address constitutes a part of the location data and consists of several elements which denote the detailed location of the property.

The property's address is set in Booking.com only once - upon initial property's connection to Booking.com (both when adding the property and mapping). It means that after the property is connected to Booking.com, it is not possible to change its address. If you need to edit the address, you should contact the Booking.com support. This is because Booking.com does not accept address updates after the property gets listed. More information can be found in Booking.com API Documentation.

Note: If the property is located in Cyprus and has a 5-digit postal code, then it is sent to Booking.com as Northern Cyprus.

Note: The following city names are being replaced in location address with their Greek versions:

Yeni Iskele → Trikomo
Barfa → Vokolidha
Girne → Kyrenia

Geo-coordinates

Geo-coordinates refer to the position on the Earth, so that the property location is precisely indicated. Geo-coordinates consist of longitude and latitude. In Rentals United, they constitute a part of the location data.

The property's coordinates are set in Booking.com only once - upon initial property's connection to Booking.com (both when adding the property and mapping). It means that after the property is connected to Booking.com, it is not possible to change its coordinates. If you need to edit the coordinates, you should contact the Booking.com support. This is because Booking.com does not accept coordinates updates after the property gets listed. More information can be found in Booking.com API Documentation.

Licence number

Licence number refers to the property registration number. It needs to be provided if the property is located in a jurisdiction where registration is required. Bear in mind that it is a highly important part of your property's data. Providing this information in an incorrect format or skipping it if mandatory will result in the channel blocking your listing from going live. To avoid errors, bear in mind the following recommendations:

ensure that all channel-required information are provided in Legal information section in Rentals United
ensure that the licence number is exactly the same as issued by the government
ensure that the licence format is correctly provided to Rentals United
licence issue and expiry dates can be provided separately by selecting relevant options in Rentals United (Licence issue date and Licence expiry date)

Note: For some locations, Booking.com validates the licence information directly in the government's system. Hence, always use the exact licence number you received. In case of errors, you may want to verify if the licence number is correct and active in the government's database, too.

Booking.com requires specific license information to publish your listings. The required details depend on your property's location and local government regulations. If mandatory license data is missing or formatted incorrectly, Booking.com will block your listing from going live.

Check below what legal information are required for properties located in certain locations and make sure to proceed as instructed. You may also refer to the Booking.com Help for more information.

If the region where you have your property is not listed below, you should provide the following information:

Make sure your Company Profile is filled in (see here).
Provide the basic information, such as licence number, issue date, expiry date
Check the exemption box and provide an exemption reason (in case you are exempt).

If the provided information is not enough, consult the local authorities for details or contact the Rentals United Support Team.

From Additional legal info dropdown, select the USA - New York Borough option and provide one of the following:

Queens
Manhattan
The Bronx
Staten Island
Brooklyn

From Additional legal info dropdown, select the Exemption reason option and set it to New York Class B.

USA, Oregon, Portland

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only

USA, Pennsylvania, Philadelphia

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only

USA, Tennessee, Pigeon Forge

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only

USA, Texas, Austin, Dallas, League City, Port Aransas

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only

USA, Texas, Galveston

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.

USA, Texas, Houston

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt due to long-term rentals:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only
If you are exempt due to other reasons:
1. Check in the This property does not have a licence number checkbox.

USA, Texas, San Antonio

If you are not exempt:
1. Provide Licence number in the text box.
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only

USA, South Carolina, Folly Beach

If you are not exempt:
1. Provide Licence number in the text box.
2. Click Add legal information button.
3. Provide the following information:
  - USA - Folly Beach Registration Permit
If you are exempt from licensing:
1. Check in the This property does not have a licence number checkbox.
2. Click Add legal information button.
3. Then, from Additional legal info dropdown, select the Exemption reason option.
  - Long term bookings only

USA, Washington, D.C.

If you are not exempt:
1. Provide Licence number in the text box.
2. Click Add legal information button.
3. From Additional legal info dropdown, select the USA - Washington D.C. Classification option.
4. Select one of the following types:
  - Short Term Rental
  - Short Term Rental - Vacation Rental
  - Lodging Business Licence

Points of interest (N/A)

In this integration, this is not synchronised with Sales Channel.

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