Payment methods (N/A)
Cancellation Policy
Cancellation Policy (CP) describes the charges applied if a reservation is cancelled within a specific period of time.
Despegar requires you to use one of the 4 pre-defined cancellation policies for all your properties.
Refundable up to 48 hours - full refund up to 48 hours before the arrival
Refundable up to 24 hours - full refund up to 24 hours before the arrival
Non refundable - no refund, regardless of when the reservation is cancelled
Fully refundable - full refund, regardless of when the reservation is cancelled
Log in to White Label Channel Manager and go to the Channels tab.
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Select Sales Channel from the Your sales channel section. Please, see an exemplary view below.
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Select the Channel Settings tab on the top.
In Rentals United platform, go to the Services tab.
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Switch tab to My services.
Type Sales Channel in the search box or scroll down through the list of available channels.
Unfold the channel section. Click the Down arrow button in the channel box.
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Click Property Settings.
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Switch the tab to Channel Settings.
A list of available custom policies opens.
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Unfold the Cancellation Policy section. Select one of the policies available in the dropdown list.
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Click the Save button.
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Rates and Availability > Rate plan |
Terms and Conditions (N/A)
