Connecting to Airbnb

Importing properties from Airbnb

If you already have a number of properties created in your Airbnb dashboard, there is a quick way to take the snapshot of the data available in Airbnb and import it to Rentals United. See the details here.

1. In Rentals United platform, open Property Settings. Follow the steps here.

2. Depending on whether you already have some properties connected to Airbnb or not, you are presented with two different options.

   • If it is the first property to be connected, click the Connect your first property button.

     

   • If it is the next property to be connected, click the Add property button.

     

3. A dialog window appears with the question if the property is already published in Airbnb.

   

   • If the property is listed in Airbnb, click Yes.
   • If the property is not listed in Airbnb, terminate the process and start with connecting your properties.

4. A list of unmapped listings for that cluster is retrieved from Airbnb.

   Tip: Rentals United will attempt to automatically match the listings from the Airbnb site with the corresponding properties in Rentals United. Once done, you can skip manual mapping and go to this Step. If some properties were not matched together, follow the procedure along and proceed to next Step.

5. Click Connect this listing button next to the listing you want to map.

   

6. From the list, select the property to map and click Next

   

   Note: If the property that you are looking for is not available, it may mean that:

   • The property has already been mapped to Airbnb and is not referenced in the dropdown. It is not possible to map them multiple times.
   • The property has been recently added to Airbnb and is currently being process by the channel (Pending).

7. The summary of properties’ content is displayed.

   

   • If you want to change the property to map, click the Modify button.
   • If the property is ready to map, go to next Step.
   • If the property is not ready to map, improve the content.
     1. Verify if any data is missing or incorrect.

     2. Click the Edit property button. The Edit property page is opened in a new tab.

        

     3. Correct the content indicated in the report in the Edit property page. Save.
     4. Come back to the Property List page and click the Improved, check again button.

8. From the dropdown list, select the type of data synchronization. This is an important step - see the differences between the available synchronization types here.

   

9. If needed, adjust the mark-up value.
10. Click the Link & Connect button.

11. The published properties enter the Pending status. The channel reviews your properties and their status will be updated automatically. The properties get available almost instantly in the Airbnb website and the status changes from Pending to Active.

    Note: Your properties are now successfully mapped to the Airbnb listings and remain in synchronization. Rentals United synchronizes the prices and availability to the channel and Airbnb passes correctly all the reservations. You can always change the mapped property. To do this, click the three-dot menu and select the Change mapping option.

Manage / Manage rates

The information in this chapter is useful when you already have properties connected or mapped, but you want to introduce changes to rates that will affect only Airbnb.

Quick editing data for single rates

With these settings, you can override the property data you have in the Edit property page. Before the property data is sent to Airbnb, it is modified with additional configuration you can apply now. Note that whatever you set right now will apply only to this channel.

1. Click the Manage button.

   

2. The Management page opens. Scroll down to the Advanced settings section.

   

   • Mark-up - indicates the value that the prices in Rentals United should be adjusted by;
   • Synchronization model - it denotes the scope of data that is synchronized with Airbnb;
   • Cancellation Policy - it indicates the amount to be paid by the guest in case the reservation is cancelled;
   • Overwrite number of guests - it should be set to 1. Changing this setting causes recalculation of the prices for a new number of guests (only if the value from this field is higher than the value set for this property in Standard number of guests in Step 5: Price and availability).
   • Minimal price per night - you can set up a minimum price for this property in Airbnb; then, in case this property's prices in Step 5: Price and availability are set below this level, they will be increased.

   • Additional amount per day - you can specify an additional amount that will be charged each day of the reservation. It may cover for additional services available at this rate.

     Example: If you offer a breakfast service to your guests, you can create a rate for this purpose and cover it in the additional amount per day.

3. Click the Save changes button.

   Note: Changes introduced here will not affect any other channel than Airbnb and will only apply to this rate.

Updating listings

If you introduce changes to your property's content and you want these changes to be reflected in the channel, you need to remember to trigger a content update. While ARI updates are handled automatically, the updates made to the static content are not. Hence, if you do not update the channel - your listing may display outdated information to your guests.

Depending on the synchronization mode you selected, different scope of information gets updated in the channel. Remember that it is only the descriptive content that is updated in the channel - see Static & dynamic content.