Arrival information (N/A)
Arrival instructions
Arrival instructions refers to all the necessary information the guest should be aware of when arriving at the property. The section is a free text field, hence you should include all the details that are worth mentioning for a person arriving for the first time in this location. Consider describing available means of transportation, the public transportation routes in the neighbourhood, temporary road diversions or cut-offs, location of entrance if it is difficult to spot and so on.
For your guests and property safety - do not mention here any sensitive or security information, such as exact directions to the lockbox, entrance passcodes, instructions to exchange keys and so on. Such information should be shared privately, directly with the guest, after they make a booking.
Pick-up service (N/A)
Normal check-in and check-out times
In the Normal check-in and check-out times settings, it is possible to specify the detailed time ranges when guests can check in or check out without any additional charges. For the Agoda guests, these information will be visible under the House Rules section. Note that place of check-in is not synchronized.
Late check-in and early check-out fees
Late check-in and early check-out fees indicate the extra charges that will be added to the guest's bill if they decide to check-in late or check-out early. It is also possible to precisely indicate the time ranges when specific charges are applied. For the Agoda guests, these information will be visible under the House Rules section.
