App basics

How to get the Rentals United App?

The app is currently available only in the App Store (for iOS devices).

Open the application store and search for the Rentals United App. If you need more instructions, check here.

Who can download and access the Rentals United App?

Rentals United App is available only for users who already have an account with Rentals United.

If you do not have an account in Rentals United, you will not be able to log in. Only registered users are allowed to log in to the app.

Do not have a Rentals United account yet? Register here and start a free trial!

I can't log in to the Rentals United App.

Rentals United App is available only for users who already have an account with Rentals United.

If you do not have an account in Rentals United, you will not be able to log in. Only registered users are allowed to log in to the app.

Do not have a Rentals United account yet? Register here and start a free trial!

How can I create a new account in the Rentals United App?

If you do not have an account in Rentals United, you will not be able to log in. Only registered users are allowed to log in to the app.

Do not have a Rentals United account yet? Register here and start a free trial!

What are the technical requirements to run the Rentals United App?

Mobile devices, e.g. smartphones
Android or iOS operating system
Internet access on the device
Rentals United account

What data does the app have access to?

Rentals United App does not collect or require any specific data. Read more about the privacy policy.

Does the Rentals United App have access to my Rentals United account in real time?

Yes. The app has access to your Rentals United account in real time. Temporary delays may happen, but they should not last more than a couple of minutes.

The app synchronises bookings and property content in real time, so you always have access to the up-to-date version of your inventory.

Actions performed via the browser will be immediately visible in the app.

I can see some important features missing, will you add them?

Rentals United App is improving on a daily basis. We are always open to the feedback from our customers. If you have any suggestions, let us know at: mobile@rentalsunited.com, so that we know the feature is requested and can develop it faster for you!

Can my subusers use the Rentals United App?

Yes. All users that you added as subusers on your account can access the app using their own credentials.

Do the security settings I have set influence the Rentals United App?

Yes. All security settings on your account (including MFA) influence both the web platform and mobile app.

What are the supported languages?

Rentals United App is supported in 4 main Rentals United languages: English, Spanish, French and Italian.

How to change the language?

Open the app.
Tap the Account tab.
Scroll down to the Interface language section.
Tap the language bar and choose another language.

How to enable PUSH notifications?

Rentals United App requires you to enable push notifications. This is a standard procedure upon the first log-in to smoothly run the app.

If you didn't enable them, check these articles and follow the instructions in them:

Note, however, that you will not receive any push notifications from Rentals United App at the moment.

14. What features are available in the Rentals United App?

Bookings view
Properties
Availability

Currently, Rentals United App does not support Unified inbox and Guest Communication.