About
Besty AI is a fully autonomous AI-powered guest messaging and dynamic upselling tool, designed to automate operations and maximise revenue for property managers. Besty AI is rapidly growing with a focus on product development - including advanced lock management, task automation, and CRM - and expansion into hotel and short-term rental sectors. To better assist global customers, Besty AI provides multilingual support. Their support specialists are ready to provide clear guidance in English, Spanish and French.
By connecting to Besty AI, you get...
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Autopilot Inbox: Instantly responds to guests in your brand voice, drafts replies when uncertain, learns from past conversations, and provides AI conversation summaries and sentiment analysis.
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AI Sales Assistant: Dynamically upsells gap nights, early check-ins, and late checkouts. It syncs ARI updates in real-time and instantly replies to upsell requests based on your policies.
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Smartlocks Management: Connects to all major lock providers to troubleshoot and unlock doors for verified guests, sending real-time alerts for lock health and malfunctions.
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Automated Guest Journeys: Automates guest communication via WhatsApp, SMS, email, or OTA. It imports all messaging fields for quick access and offers a white-labelled checkout app.
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White Glove Support: Access to 7-day-a-week support via a dedicated Slack channel or WhatsApp group, with monthly meetings to review performance and optimise settings.
Minimum requirements to connect
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Minimum number of properties: 1
How it works
Besty AI operates as a fully autonomous AI property manager and upselling engine, helping you automate guest communication and maximise revenue per booking.
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Rentals United remains the source of truth for property availability, pricing, and distribution to OTAs.
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Besty AI pulls data from Rentals United including guest data, reservation details and information about the booked property.
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Besty AI facilitates guest communication, upsells gap nights and additional services.
All syncing, distribution, and global calendar management continue to be handled by Rentals United. Besty AI handles the operational automation side - unifying guest messaging, troubleshooting smart locks, and driving revenue through AI.
Contract & Onboarding
| Average onboarding time |
1 week |
| Onboarding instructions | The user will be assigned an onboarding manager who will help you set up the account. Typically, Besty AI provides 1-2 session training. Users get a dedicated support slack channel for their team, live chat on the app, and email support via their dedicated CSM. |
Contact & Support
| Support email for property managers | support@getbesty.ai |
| Response time | under 48 hours |
