Arrival information (N/A)
This element is not synchronized. In case it is mandatory to connect to some Sales Channels or you want to have this information filled in for your property, switch off the synchronisation of this element and update this information directly in the Rentals United platform. Note that if you switch the synchronisation on again, whatever you have in Rentals United will be overwritten with the data from your PMS again.
Arrival instructions (N/A)
This element is not synchronized. In case it is mandatory to connect to some Sales Channels or you want to have this information filled in for your property, switch off the synchronisation of this element and update this information directly in the Rentals United platform. Note that if you switch the synchronisation on again, whatever you have in Rentals United will be overwritten with the data from your PMS again.
Pick-up service (N/A)
This element is not synchronized. In case it is mandatory to connect to some Sales Channels or you want to have this information filled in for your property, switch off the synchronisation of this element and update this information directly in the Rentals United platform. Note that if you switch the synchronisation on again, whatever you have in Rentals United will be overwritten with the data from your PMS again.
Normal check-in and check-out times 
In the Normal check-in and check-out times settings, it is possible to specify the detailed time ranges when guests can check in or check out without any additional charges.
For all Escapia clients, the Check-in location is always set to “at the property”. You can change that information in Rentals United once the properties are retrieved from the PMS.
Also, note that the Check-in-to value is not available to be filled in Escapia, therefore will not be synchronized and can be filled in directly in the Rentals United.
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In Escapia: Reservations > Setup > Reservations > Front Desk (for all properties) In Escapia: Units > Select property > Rates and policies > Policies |
Late check-in and early check-out fees (N/A)
This element is not synchronized. In case it is mandatory to connect to some Sales Channels or you want to have this information filled in for your property, switch off the synchronisation of this element and update this information directly in the Rentals United platform. Note that if you switch the synchronisation on again, whatever you have in Rentals United will be overwritten with the data from your PMS again.
