Step 6: Check-in and check-out

Arrival information

Arrival information refers to the basic PM contact details that can be filled in Rentals United platform and will be available for the guest. It also includes short instructions on the time and forms of contact before the guest's arrival.

Rentals United synchronizes only the phone number and email address.

Arrival instructions (N/A)

This element is not synchronized. In case it is mandatory to connect to some Sales Channels or you want to have this information filled in for your property, switch off the synchronisation of this element and update this information directly in the Rentals United platform. Note that if you switch the synchronisation on again, whatever you have in Rentals United will be overwritten with the data from your PMS again.

Pick-up service (N/A)

Normal check-in and check-out times

In the Normal check-in and check-out times settings, it is possible to specify the detailed time ranges when guests can check in or check out without any additional charges.

The Check-in value received from Bookerville populates both fields in Rentals United: Check-in-from and Check-in-to. Check-in place is always set to "at the property".

Late check-in and early check-out fees (N/A)

RU Internal Icon